General FAQ
CD-ROM Course FAQ
Web Course FAQ
Cornerstone FAQ

Cancellation and Refund Policy

The Office of Continuing Education adheres to the following cancellation and refund policies (unless otherwise noted):

  • All requests for registration cancellation/course withdrawal and tuition and fees refund must be submitted inwriting, by mail, fax, e-mail or in person. Non-attendance does not constitute a withdrawal.
  • The $10 processing fee will be applied to all withdrawal requests.
  • Materials fees are not refundable.
  • A refund takes approximately 4-5 weeks after the Office of Continuing Education receives your request. Refunds are made to the credit card or by check only to the payer of record.
  • Students with a non-academic and/or personal emergency may petition for an exception to this policy by submitting supporting documentation to the Office of Continuing Education.
  • Refunds are computed as of the date on which official notification is received by this office as follows:

Credit Courses- Full Academic Term

100% refund of tuition and fees-less $10 processing fee- if written withdrawal request is received prior to the sixth day of the quarter; no refund of tuition and fees granted after the sixth day of the quarter.

Short Courses

1) One, two, or three sessions:

100% refund of tuition and fees-less $10 processing fee- if written withdrawal request is received at least 14 days prior to the first class meeting; no refund of tuition and fees granted after this time.

2) Four or more sessions, but less than one full academic term:

100% refund of tuition and fees-less $10 processing fee- if written withdrawal request is received no later than the next business day after the second class meeting; no refund of tuition and fees granted after this time.

Distance Learning Courses - CD ROM or Web-Based

1) Distance Learning courses offered by Continuing Education over an academic quarter (e.g. PE Master’s degree courses): Cancellation and refund policy follows the criteria described in the Credit Courses-Full Academic Term section above.

2) Distance Learning courses provided in cooperation with a partnering organization, institution or company (e.g. Virtual Education Software, Inc., Gatlin Education Services: Refunds will be provided at the discretion of the course provider and according to their refund policies. Please review the refund policy of the course provider.

Refunds for CWU tuition and fees associated with these courses may be refunded as follows: 100% of tuition and fees minus $10 processing fee, if written withdrawal request is received by the 15th calendar day after the day you registered. You may request to withdraw after 15 calendar days, but no refund will be made.

CORNERSTONE Program

A limited number of uncontested (peremptory) withdrawals from individual courses will be permitted from the sixth day of the quarter through the end of the sixth week of instruction according to the schedule outlined on the Cornerstone Program website: http://www.cwuce.org/cornerstone/withdrawal.asp

There are no tuition refunds in cases of withdrawal from individual courses.

Withdrawals after the sixth week of instruction or when the allotted peremptory withdrawals have been used, will be granted only for reasons of hardship and then only upon written petition to and written approval by the Registrar. Please contact the Cornerstone Program Coordinator or review the website for complete withdrawal and refund policy information.


Please note that additional program-specific cancellation and refund policies may exist. Please consult your program registration materials or contact our office for more information.

The Office of Continuing Education reserves the right to change without notice program policies and fees. If Continuing Education cancels a course, 100 percent of tuition and program fees received will be refunded.

Contact Information

Office of Continuing Education
400 E. University Way
Ellensburg, WA 98926
(509) 963-1111
email: thewebmaster@cwuce.org
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